Term & Condition

 

Effective Date- [7-march-2026]

Welcome to eatezzz.com. By accessing or using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By using eatezzz.com, you confirm that you are at least 18 years old or accessing the platform under the supervision of a parent or legal guardian. Your use of the website constitutes your agreement to these Terms.

2. Services Offered

eatezzz.com is an online fast food delivery platform that connects users with restaurants and food vendors. We facilitate ordering, payment, and delivery services.

3. User Account

  • You may need to create an account to place orders.
  • You are responsible for maintaining the confidentiality of your account details.
  • Any activity under your account is your responsibility.
  • We reserve the right to suspend or terminate accounts for misuse or fraudulent activity.

4. Orders and Payments

  • All orders placed through eatezzz.com are subject to availability and acceptance.
  • Prices listed on the website are subject to change without notice.
  • Payments must be made through the available payment methods on the platform.
  • Once an order is confirmed, cancellation may not be possible or may incur charges.

5. Delivery Policy

  • Delivery times are estimates and may vary due to traffic, weather, or restaurant delays.
  • We are not responsible for delays beyond our control.
  • Ensure accurate delivery details to avoid failed deliveries.

6. Pricing and Charges

  • Prices may include delivery fees, service charges, and applicable taxes.
  • Additional charges may apply during peak hours or special conditions.

7. Refund and Cancellation

  • Refunds are processed only in valid cases such as wrong order, poor quality, or non-delivery.
  • Refunds may take 5–7 business days depending on the payment method.
  • Cancellation policies may vary depending on the restaurant.

8. User Conduct

You agree not to:

  • Use the platform for illegal purposes
  • Provide false information
  • Interfere with the website’s functionality
  • Attempt unauthorized access to our systems

9. Intellectual Property

All content on eatezzz.com, including logos, text, images, and design, is the property of the website and protected by intellectual property laws. Unauthorized use is strictly prohibited.

10. Third-Party Services

We may partner with third-party restaurants and delivery services. We are not responsible for their actions, quality of food, or service issues.

11. Limitation of Liability

eatezzz.com shall not be liable for:

  • Any indirect or consequential damages
  • Food quality issues from partner restaurants
  • Delays or service interruptions

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy. Please review it to understand how we collect and use your data.

13. Modifications to Terms

We reserve the right to update these Terms at any time. Continued use of the website after changes means you accept the updated Terms.

14. Termination

We may suspend or terminate access to the website if you violate these Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

16. Contact Information

If you have any questions regarding these Terms, you can contact us:

17. Disclaimer

The information and services provided on eatezzz.com are on an “as-is” basis without warranties of any kind.